Your website's front desk, open 24/7.
Frontdesk answers visitor questions instantly from your own website and documents, shows where each answer came from, and hands the conversation to your team by email when a person should take over.
The assistant in the corner of this page is Frontdesk, answering from this page.
Live in an afternoon
No scripts to write and no flows to build. Frontdesk learns from what you've already published.
Point it at your site
Frontdesk reads your pages, including modern React sites, and any documents you upload: price lists, policies, FAQs, brochures.
Make it yours
Set the assistant's name, greeting, colours, logo and suggested questions. Preview it and test real questions before going live.
Add one line
Paste a single script tag. It works on React, Next.js, plain HTML and site builders.
<script src="…/widget.js" data-tenant-id="…" async></script>
Accurate answers, not confident guesses
Built for businesses that care what their website says to customers.
Answers from your content only
Every reply comes from your own pages and documents, with links to the source, so visitors can check it themselves.
Hands off instead of guessing
When the answer isn't in your content, or a visitor asks for a person, your team gets an email with the full conversation and the visitor's contact.
Instant, any time
Answers stream in seconds, day and night, on desktop and mobile, without making visitors wait for office hours.
See what customers ask
A dashboard shows every conversation, handoff and rating, plus the questions your content couldn't answer, so you know exactly what to add.
Looks like your brand
Your name, colours and logo. The widget is isolated from your site's styles, so it never breaks your layout and your layout never breaks it.
Private by design
Each business has its own isolated knowledge base. The only personal data collected is an email a visitor chooses to share, and transcripts are deleted on a schedule you set.
Every unanswered question becomes a to-do
Frontdesk shows you the questions it couldn't answer from your content. Add a page or upload a document, and next time it can.
- Conversations, handoff rate and helpful ratings at a glance
- Full transcripts with the sources behind every answer
- Re-crawl after you update your site; unchanged pages are skipped
- Choose the AI model per business, including low-cost options
Questions
How does Frontdesk learn about my business?
It reads the pages on your website, including JavaScript-heavy sites built with React, plus any documents you upload, such as PDFs, Word documents, Markdown, text or CSV files up to 10 MB. You can re-crawl whenever your site changes.
What happens when it doesn't know the answer?
It says so instead of guessing, and passes the conversation to your team by email with the full transcript. It asks the visitor for their email if it doesn't have it, so your team can reply directly.
Will it work on my website?
Yes, if you can add a script tag. Frontdesk works on React, Next.js, Vue, plain HTML and most site builders. It only loads on the website addresses you approve.
How long does setup take?
Usually under an hour: create your account, let it read your site, check the answers in the preview, and paste one line of code.
Can visitors talk to a real person?
Always. Visitors can ask for a person at any time, and you can add your own keywords that should always go straight to your team. Live chat takeover from the dashboard is on the roadmap.
What about my customers' data?
Each business has its own separate knowledge base and conversation history. The only personal information collected is an email address a visitor chooses to give. Transcripts are kept for 90 days by default, and you can shorten or extend that.
Which languages does it support?
The AI models behind Frontdesk understand and reply in many languages, so visitors can ask in their own language. Answers are based on the content you provide.
How much does it cost?
Pricing depends on your traffic and the features you need. Open the chat on this page and ask to talk to a person, and we'll get back to you with a quote.
Give every visitor a fast, accurate answer
Ask the assistant on this page anything about Frontdesk. If you'd like it on your site, ask to talk to a person.